Working methods
We integrate our experiences in consultancy, training and coaching into our work, generating systemic process competence. Our consultants, trainers and coaches are at home with a whole range of disciplines. They are able to work in a simultaneous and cross-linked format on a range of project segments. Our working methods are enhanced by the following approaches:
- We orientate our work around implementation
- We provide the concept and execute it, the full package from a single source
- We tackle work with a strategic and targeted approach
- We guarantee achieving results through the transfer of knowledge to your employees
- We provide you with the know-how to implement change
- We configure consultancy projects such that the maximum possible knowledge is transferred and developed in your house
- We develop the consultancy process as a learning process for the participants
- We constantly assess improvements in cooperation and target tracking
- We bring with us process consultancy complimented by our oezpa reference models

A typical consultancy process
At the beginning of our cooperation, we meet with you under no obligation to clarify your targets. We ascertain the action and consultancy requirements together and focus with you on the targets. Based on this discussion, you receive an offer which specifies the project scope tailored to your precise needs.
Once the order has been agreed, the mutual analysis and diagnostic phase begins. This phase may be kept brief depending on the existing knowledge and information. Even during this analysis phase, our preliminary findings from interviews, workshops and discussions will result in the implementation of the first measures. Instant measures will be introduced which can be quickly executed. The analysis phase and mutual diagnostics are concluded with our written summary and a data feedback process.
Based on the resultant diagnoses, we work with you to develop alternative scenarios and recommended solutions. We are happy to support you in the process of implementing measures, in accordance with your wishes.
You are also able to select individual phases if preferred.